Size Guide


As we aim for gender neutrality in clothing, our size does not follow the standard size guidelines divided by gender. However, in order to help you find the best fit, please find the right size for you with the help of our table below. And our Customer Care team is always available via our email form below to any questions regarding measurements and fitting.




our size

010203040506
circumference (cm)
chest / waist / hip
80 / 62 / 85
83 / 65 / 8986 / 68 / 9288 / 76.5 / 9292 / 80.5 / 9696 / 84.5 / 100
circumference (in)
chest / waist / hip
31,5 / 24.5 / 33,532.6 / 25.5 / 3533.8 / 26.5 / 36.234.6 / 30 / 36.236.2 / 31.7 / 37.737.7 / 33.2 / 39.3

EU

343638444648

US

024384042

UK

468384042




Shipping


Worldwide shipping available by DHL Express. Shipping fee is 30 USD. We offer free shipping on all orders over 350 USD.

We normally complete the shipment within 1~3 business days. However, in case of pre-order products, it may take up to 2 weeks.

When the shipment is completed, we will send you the tracking number via email.

Please note that the delivery charges do not include import costs that may be due when the package reaches the country of destination.




Payment


[PayPal]: Virtual Online Account, Credit/Debit Cards supported by PayPal

Payment with credit/debit card(VISA, MASTER, JCB, AMEX etc.) via PayPal = without a PayPal account

Payment with credit card(VISA, MASTER, JCB, AMEX etc.) = verified by 3D secure accepted




Returns


1. Requirements:

 

Please take into consideration that we only accept qualifying returns but not exchanges. Refunds are issued once the returned products clear our inspection. And please note that all pre-order items cannot be refunded either exchanged for the reason that it is manufactured at the same time as the order is placed.


An item is eligible for cancellation if:


the order is delayed for more than 14 days(except pre-order product) since payment and you have not received any notification regarding the delay; or

the ordered item is out of stock.

 

2. We accept return(s) if:

you receive a product different from your order; or

you receive a defective product.

 

**Return Instructions

Send us an email to request within three days of receipt. You are required to attach the photos of the received product(s) and include the item code, the order number, and the reason for the return.

A customer service representative will be in contact to assist you by email and send you the Return Form. 

Items returned must be in their original condition, which includes tags and any packaging.

Also, you need to include a note of your order number, name.

 

* Please be advised that returns are accepted ONLY IF you followed the instructions above and your return request has been approved by our staff. Returns that are shipped to us without any prior consent are not accepted.

 

* Please note that EVEN the defective/incorrect item(s) must be returned with all of the tags and labels intact. The item(s) must be sent in their original packaging and unworn.

 

* Please include all contents of the original package and free gifts (if applicable) in your return packaging.

 

* Shipping fee for any return caused by our fault will be paid by the company.

 

3. We do not accept return(s) if:

 

you are returning the items just because you changed your mind (on size, color, etc.)

you are returning shoes, bags, or any other accessories

you are returning pre-order items

the products are damaged due to your mishandling

your return request is not approved by our staff

 

The following items are not considered defective:

 

Items that are originally manufactured without tags or labels

Items with creases that may have been made while shipping

Items with unsatisfactory/incomplete finish due to mass production

 

4. If there is a missing item from your order:

 

Contact our customer service center via email within 1 day of delivery.

Please keep all contents of the original package including packaging material (boxes, plastic bags etc.) with you until you are instructed otherwise.

 

Please note that we may not be able to process the refund for your missing item if you lose or damage any packaging material.




Refunds


It takes 3-5 business days to issue a refund for a returned or cancelled order.

Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

















If any information required, please contact us via our email form below.




Representative: Yoon S,Hㅣ Business License: 570-27-00919

Communication Sales Business Report: 2020-Seoul Yongsan-2076 ㅣ  Address: 44, Eonju-ro 147-gil, Gangnam-gu, Seoul 

Phone: +82 2 797 2728 ㅣ Email : store@2--7--2--8.com ㅣ Hosting by Namesilo 

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